ELAN Touchscreen Not Working On 2 In 1 Laptop

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Introduction

Are you experiencing issues with your 2 in 1 laptop's touchscreen not working? You're not alone. Many users have reported similar problems, and it's essential to identify the root cause and find a solution. In this article, we'll delve into the possible reasons behind the ELAN touchscreen not working on your 2 in 1 laptop and provide step-by-step troubleshooting and solutions.

Background Information

I recently purchased one of those 2 in 1 laptops with a touchscreen included. This laptop came with Windows 10 preinstalled, and the touchscreen worked flawlessly. However, after cleaning the NVME drive, I encountered an issue where the touchscreen stopped working. I was not alone in this problem, and I decided to investigate further to find a solution.

Possible Causes

There are several possible reasons why your ELAN touchscreen may not be working on your 2 in 1 laptop. Some of the common causes include:

  • Driver Issues: Outdated or corrupted drivers can cause touchscreen problems.
  • Firmware Issues: Firmware problems can also lead to touchscreen issues.
  • Hardware Problems: Physical damage to the touchscreen or its connectors can cause problems.
  • Software Conflicts: Conflicts between software applications can cause touchscreen issues.
  • Windows Updates: Windows updates can sometimes cause touchscreen problems.

Troubleshooting Steps

To troubleshoot the issue, follow these steps:

Step 1: Restart Your Laptop

Restarting your laptop can often resolve the issue. Sometimes, a simple reboot can resolve the problem.

Step 2: Check for Driver Updates

Outdated drivers can cause touchscreen problems. To check for driver updates:

  1. Press the Windows key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Update Driver.
  4. Follow the prompts to search for and install any available updates.

Step 3: Check for Firmware Updates

Firmware updates can also resolve touchscreen problems. To check for firmware updates:

  1. Press the Windows key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Properties.
  4. In the Properties window, click on the Driver tab.
  5. Click on the Update Driver button and follow the prompts to search for and install any available firmware updates.

Step 4: Check for Hardware Problems

Physical damage to the touchscreen or its connectors can cause problems. Inspect the touchscreen and its connectors for any signs of damage.

Step 5: Check for Software Conflicts

Conflicts between software applications can cause touchscreen issues. Try closing any unnecessary applications and see if the touchscreen works.

Step 6: Check for Windows Updates

Windows updates can sometimes cause touchscreen problems. Try uninstalling any recent Windows updates and see if the touchscreen works.

Solutions

If the troubleshooting steps above do not resolve the issue, try the following solutions:

Solution 1: Reinstall the ELAN Touchscreen Driver

To reinstall the ELAN touchscreen driver:

  1. Press the key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Uninstall device.
  4. Restart your laptop and let Windows reinstall the driver.

Solution 2: Update the ELAN Touchscreen Firmware

To update the ELAN touchscreen firmware:

  1. Press the Windows key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Properties.
  4. In the Properties window, click on the Driver tab.
  5. Click on the Update Driver button and follow the prompts to search for and install any available firmware updates.

Solution 3: Reset the ELAN Touchscreen

To reset the ELAN touchscreen:

  1. Press the Windows key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Properties.
  4. In the Properties window, click on the Driver tab.
  5. Click on the Reset button.

Conclusion

Frequently Asked Questions

Q: What is the ELAN touchscreen?

A: The ELAN touchscreen is a touch-sensitive display that allows users to interact with their 2 in 1 laptop using gestures and taps.

Q: Why is my ELAN touchscreen not working?

A: There are several possible reasons why your ELAN touchscreen may not be working, including driver issues, firmware issues, hardware problems, software conflicts, and Windows updates.

Q: How do I troubleshoot the issue?

A: To troubleshoot the issue, follow the steps outlined in the troubleshooting section of this article, including restarting your laptop, checking for driver updates, checking for firmware updates, checking for hardware problems, checking for software conflicts, and checking for Windows updates.

Q: What are the common causes of ELAN touchscreen problems?

A: The common causes of ELAN touchscreen problems include:

  • Driver issues
  • Firmware issues
  • Hardware problems
  • Software conflicts
  • Windows updates

Q: How do I update the ELAN touchscreen driver?

A: To update the ELAN touchscreen driver, follow these steps:

  1. Press the Windows key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Update Driver.
  4. Follow the prompts to search for and install any available updates.

Q: How do I update the ELAN touchscreen firmware?

A: To update the ELAN touchscreen firmware, follow these steps:

  1. Press the Windows key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Properties.
  4. In the Properties window, click on the Driver tab.
  5. Click on the Update Driver button and follow the prompts to search for and install any available firmware updates.

Q: How do I reset the ELAN touchscreen?

A: To reset the ELAN touchscreen, follow these steps:

  1. Press the Windows key + X and select Device Manager.
  2. In the Device Manager, expand the Human Interface Devices section.
  3. Right-click on the ELAN Touchscreen device and select Properties.
  4. In the Properties window, click on the Driver tab.
  5. Click on the Reset button.

Q: What if none of the troubleshooting steps resolve the issue?

A: If none of the troubleshooting steps resolve the issue, try reinstalling the ELAN touchscreen driver, updating the ELAN touchscreen firmware, or resetting the ELAN touchscreen.

Q: Can I contact ELAN support for assistance?

A: Yes, you can contact ELAN support for assistance. ELAN provides customer support and resources to help resolve touchscreen issues.

Q: Are there any software applications that can help resolve ELAN touchscreen issues?

A: Yes, there are several software applications that can help resolve ELAN touchscreen issues, including touchscreen calibration tools and driver update utilities.

Additional Resources

For more information on troubleshooting and resolving ELAN touchscreen issues, refer to the following resources:

  • ELAN support website
  • Windows support website
  • Manufacturer's support website
  • Online forums and communities

Conclusion In conclusion, the ELAN touchscreen not working on your 2 in 1 laptop can be a frustrating problem. However, by following the troubleshooting steps and solutions outlined in this article, you should be able to resolve the issue. Remember to restart your laptop, check for driver updates, check for firmware updates, check for hardware problems, check for software conflicts, and check for Windows updates. If none of these steps resolve the issue, try reinstalling the ELAN touchscreen driver, updating the ELAN touchscreen firmware, or resetting the ELAN touchscreen.